Medical Assistant

Job Title: Medical Assistant

As a Medical Assistant, you will be responsible for providing administrative and clinical support to ensure the efficient operation of our practice. You will support our doctor, nurse practitioners, and patients through a variety of tasks related to patient appointments. The target is to complete all activities accurately, with high quality, and in a friendly and professional manner.


(The following statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required. Regional Infectious Diseases and Infusion Center, Inc. reserves the right to modify or change the duties or essential functions of this job at any time. All responsibilities may not be performed by all incumbents.)


  1. Monitor’s schedule and organizes patient flow for physician office visits or in-office procedures
  2. Accompanies patients to exam room; collects patient history and provides physical assessments as delegated by the physicians
  3. Obtain patient vital signs and body composition analysis
  4. Perform routine clinical tasks to support medical staff
  5. Schedules and obtains results for lab or radiology procedures; interprets and accurately communicates results to physicians and patients as necessary
  6. Manages and prep the patient charts to ensure clinical information is completed and filed appropriately
  7. Update medical records and draw labs as needed.
  8. Stock rooms and ensure all products are OSHA compliant
  9. Handle all administrative duties in a timely manner
  10. Manage Athena buckets, voicemails, and callbacks
  11. Stock rooms and ensure all products are OSHA compliant
  12. Has knowledge of drug uses and dosage requirements; ensures sample medications are up to date
  13. Calls in prescription refills to pharmacies as needed
  14. Performs emergency life-saving procedures if necessary
  15. Cross trains and performs other office functions including phone triage, check-in/check-out, scheduling, pre-certification, or medical records as directed by the Office Manager
  16. Accurately provides or counsels patients and/ or relatives with pertinent information regarding medical treatment or procedures
  17. Any other duties and/or special projects as assigned
  18. Answers emails and voicemails and returns patient calls in a timely and efficient manner
  19. Abides by and promotes HIPAA compliance; maintains the strictest confidentiality with regards to patient information
  20. Participates in staff meetings as directed by the Office Manager
  21. Participates in marketing activities as directed by the Office Manager
  22. Performs upkeep for exam and specialty procedure room with regards to sterilization and infection control, supplies, and equipment
  23. In-office procedures
  24. Communicate with insurance companies when needed for precertification of procedures
  25. Inventory and stock of back-office supplies
  26. Prepare and clean treatment rooms and medical instruments
  27. Maintain office cleanliness throughout the day


  1. Proven working experience as a medical assistant
  2. Detail-oriented and Ability to thrive in a fast-paced environment
  3. Knowledge of medical office management systems and procedures
  4. Excellent time management skills and ability to multi-task and prioritize work
  5. Social perceptiveness and service-oriented
  6. Excellent written and verbal communication skills
  7. Strong organizational and planning skills
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